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Help and Feedback

Despite thorough testing, while using LHC-SM quench analysis notebooks two types of issues can occur, related to:

  • analysis (e.g., wrong analysis results, corrupted plots, etc.);
  • SWAN (e.g., package installation problems, connection errors, service unavailability, etc.).

1. LHC Signal Monitoring

In order to provide feedback and ask for help regarding the analysis modules, you are cordially invited to contact the LHC Signal Monitoring team (lhc-signal-monitoring@cern.ch).

2. SWAN

There are three ways to contact SWAN support for help related to the service:

All three links are also available in the footer of SWAN website as shown below.